To diminish the high number of manual controls (too bureaucratic, weak, exhaustive and time-consuming) in client returns, price changes in F/O, on-hold sales and voids (6,7M manual controls per year) and the high number of hours spent in these activities by the Operations teams. Growth of small stores without enough resources to carry out all controls.
RAID Systematic Controls, with features like the analysis of the exceptions-only and dashboards for the various levels of management, control and automatic monitoring of exceptions in risk transactions, were created to solve this constraint.
Estimated annual reduction of risk of fraud
Annual reduction in manual controls
Annual reduction of hours spent
Cláudio Ferreira, Carlos Silva, Ângelo Correia, Amaro Amaral, Lurdes Vilaça, Rosário Vieira, Hugo Silva, João Maria, Júlia Santos, Carla Nora, Carlos Ribeiro, António Januário, Paulo Ferreira, Carla Araújo, Jorge Brito, Sónia Sousa, Margarete Castro, Susana Pinto, Sandra Costa, Alexandra Gouveia, Rita Sousa, Isabel Castro, Susana Francisco, Simone Bezerra.