Omni-channel Supply Engine and Supply Stores
2016 . Worten
  • Process
  • Product System
  • Challenge
    The need to redesign the order management criteria and operation to give the Worten Customer the same experience, independent of the Channel chosen to approach Worten.
  • Implementation
    Provide a Supply Engine able to recognize the characteristics, conditions, trigger rules and supply flows of orders accordingly, introduce new algorithms to support the order management engine and implement order cycle monitoring and consolidation between warehouses and stores.
  • Results
    +3.7 M€
    Increase in omni-channel sales in Portugal
    -3.6 M€
    Stock decrease in one year at Worten Portugal
  • Team
    Bruno Saraiva, Ana Lucia Barbosa, Elisabet Moreno, Gonçalo Correia, Hélder Alves, Inês Castanheira, Luis Almeida Maria Isabel Macias
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